Patient Telephone Number Unknown: Clinical Communication Protocols and Continuity of Care

Patient Telephone Number Unknown: Clinical Communication Protocols and Continuity of Care

1. Introduction In the highly connected ecosystem of modern healthcare, the inability to contact a patient represents a significant clinical liability. When a medical record indicates that a patient telephone number is unknown, disconnected, or incorrect, it disrupts the foundational requirement of outpatient medicine: continuity of care. The swift communication of diagnostic results, medication adjustments, … Read more